Sunday, January 23, 2011

What are key ethical issues this industry faces?

   The wide spread of smartphone has brought about considerable changes in everday life. According to a study by ComScore, "over 45.5 million people in the United States owned smartphones in 2010 out of 234 million total subscribers."(Berit block, The growth of Smartphone market in 2007, www.comscore.com/press_Events) As the smartphone users are increased dramatically, they have been exposed to danger of crime. Also, according to the WSJ(January 4,2011) smartphone users are quicker to fall for the scam and three times more likely to submit their details. Phishing attacks occur when criminals send an email to a user falsely claiming to be a company in an attempt to scam the user into entering personal information. Typically the emails appear to come from banks or other financial institutions.

   Another problem is that almost of these kinds of crimes are related to invasion of   privacy.  Hackers plant virus when smartphone users download applications, and this virus sends private information to hackers whenever the applications are worked out. Through this process, leaked personal information is purchased by advertisement companies, insurance companies, and even adult sites.
  
   No one can deny modern technology gives both the positive and the negative aspects of it at the same time. The articles that I mentioned above mainly focused on its negative aspects. However, we also recognize amazing advantages from smartphones. Recently, New Jersey police department introduced Samsung’s smartphone to enhance swiftness of information, using SNS(social network service). With the advent of smartphone, they became to sending and receiving information directly when they check out criminals’ ID and lists. 

   Smartphone market will be increased not only in fields of phone but, smart pad, smart TV, and smart internet. They are accelerating mobile office, smart work, which cause state of the art. Thus, combing the advantage of smartphone with hacking security technology will be main issue in this area.  Not only that but, establishing telecommunication ethics is emphasized.


Berit block, The growth of Smartphone market in 2007, www.comscore.com/press_Events
www.wallstreetjounal.com
www.comscore.com/press_events

6 comments:

  1. As a smartphone user this scares me because I am pretty sure I have received and ignored a few of those emails. Hopefully the companies will protect customers from these problems to ensure they have a quality product. Unfortunately, this may be a never ending battle between the hackers and the rest of the world. It will take a big step from the companies to ensure our safety and protection, hopefully keeping us one step ahead of the game.

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  2. Many of the problems listed above are not just unique to the smartphone, but are experienced by people who use laptops and desktops. The key issue here is internet security. As Peter mentioned, the companies that design internet accessible products need to lookout for their customers. However, it is also up to the government to look out for its citizens, and people themselves to be careful when online.

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  3. Very interesting...Do you have a link to the article that you mention? This is a major ethical dilemma. Do you (or any of your teammates) know if the smartphone manufactures or the wireless service providers are doing anything to address this ethical issue? Also be careful and stay on point with the Telecom Services Industry - this is on the borderline of being in Telecom versus being in Consumer Electronics

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  4. it will be hard choice for manufactures to announce this kind of problems because it can decrease their profit and come to regulation of government. Also, AS I mentioned above, They are already aware of this dilemma and try to build security of their products, but hackers are becoming smart more and more. Thus, it cannot be solved by only technology, but should be approached by changing concept about dealing information

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  5. Seminars like this help all industries whether its a small scale,mid scale or large scale companies to come forward with a positive approach.Likewise http://www.monmouth.com/ also deals with such challenges everyday and such events gives an opportunity to learn new things and apply the same for their betterment.

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  6. Smart Phones can be considered as the "Virtual" drive through the whole world. I wonder, while there are rules and polices set aside for drivers such as driving license; why couldn't we have license for these "smart phones". Say, if anyone wants to use Smart phone, s/he must be 18 years of age at the least.

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